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    Frequently Asked Questions

    1. Q: Where can I find my CDKey/VIP code?

    A: ①CoolCut uses an advanced account system so if you had logged in to your account before purchasing, your account will auto-upgrade to a VIP account. In this case, you don't need a CDK.
    ②If you purchase VIP via band card, there will be a delay for your order because we handle your order via Avangate. Please wait a minute and then go to check the purchasing page or your email.
    ③Note: We can't guarantee messages will pass Gmail's spam filters. If you're still not receiving the email, please check your spam folder.

    2. Q: Do CoolCut updates cost money?

    A: Never! Everyone could enjoy free updates service forever. Click here to download the newest version now.

    3. Q: Can I use my VIP on different PCs?

    A: Yes. CoolCut uses an advanced account system, so you can log in to your VIP account on any Windows computer to enjoy premium services.

    4. Q: Does CoolCut have any limited feature for VIPs?

    A: Absolutely No! CoolCut guarantees that all functions will be available for VIPs, including priority of agent support.

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